SHIPPING POLICY

Shipping Policy

At Acium Sports, fast and reliable shipping is part of the service. We aim to get your order on the move as quickly as possible, with full transparency every step of the way.
 
Order Dispatch
All in-stock products are shipped directly from Victoria, with the exception of some TIME Bicycles framesets.
  • Orders placed before 1:00pm Melbourne time are dispatched the same business day (Monday–Friday).
  • Orders placed after 1:00pm, or on weekends and public holidays, will be dispatched the next business day.
  • Once your order has been dispatched, you’ll receive a dispatch confirmation email with a tracking link via your selected shipping method.

TIME Bicycles Framesets
If your TIME frameset is listed as in stock, it will be shipped from one of two locations:
  • Acium Sports’ Victorian warehouse, or
  • TIME’s European warehouse
If your frameset ships from Europe, it will be dispatched promptly via DHL Express.
  • You will not be liable for any additional landing, duties, or import costs on arrival into Australia.
  • DHL Express delivery typically takes 4–5 business days to metro areas and 5–7 business days to rural locations.